Shipping & Service Policy

Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or holidays will be processed on the next working day.

Shipping Time

Estimated delivery time: 3–5 business days (may vary based on location).

Shipping Charges

Shipping charges may vary depending on location and order size.
Any applicable charges will be displayed at checkout.

Order Tracking

Customers will receive tracking details via email or WhatsApp once the order is dispatched.

Service Commitment

We are committed to:

Delivering authentic, high-quality fragrances
Ensuring safe packaging to prevent damage
Providing responsive customer support

Delivery Issues

If you face any of the following:

Delayed delivery
Missing items
Incorrect product

Please contact us within 24 hours of delivery via:

Email: saphooora@gmail.com
WhatsApp: +92 334 1836715

Failed Deliveries

If a delivery attempt fails due to incorrect information or unavailability, re-delivery charges may apply.